After you submit your disability application, we will mail important documents to you in about two weeks. To avoid any confusion, read the documents we mail to you very carefully. Let us know right away if any information is wrong, such as wages, dates, or missing employers.
Documents to Review Before You Receive Your DI Payment
Notice of Computation (DE 429D): This form includes your potential weekly benefit amount. It does not mean you are eligible for Disability benefits. Review immediately and contact us to correct any errors to avoid payment delays.
Note: There is a seven-day unpaid waiting period before benefits start. Your payment starts on the eighth day.
Electronic Benefit Payment Notification (DE 2500E). If you are eligible for benefits, you will receive this form. It includes important information about your benefit payments.
Request for Eligibility Information for Disability Insurance (DE 4365DI)/Request for Additional Information (DE 2566): You will receive the Request for Eligibility Information for Disability Insurance. It is called the DE 4365DI.
Alternatively, you receive the Request for Additional Information (DE 2566). You get the Request for Eligibility Information for Disability Insurance (DE 4365DI) form.
Alternatively, you receive the Request for Additional Information (DE 2566) form. It is sent if you applied by mail. You also receive one if we can’t immediately verify your identity.
Disability Claim Continuing Eligibility Certification (DE 2593): Sent after 5 payments if you get automatic payments. Fill out and return this form to confirm your disability. If you don’t return it, your benefits will stop.
Claim for Continued Disability Benefits (DE 2500A): Sent every two weeks. This continues until the estimated return to work date if you don’t get automatic payments. Complete and return this form to confirm your disability. If you don’t return it, your benefits will stop.
Note: The quickest way to submit the DE 2593 or DE 2500A is through myEDD if you have an account. You must return these forms to us within 20 days of the date on the document.
Read all of this mail carefully and let us know right away if any information is wrong. This will help you avoid payment delays.
How to Receive Your First DI Payment
It takes about two weeks to process a new application for Disability benefits and issue payment to eligible workers.
To receive your first State Disability Insurance (SDI) payment, you must file a claim through your state’s agency. Payments are usually issued via direct deposit, check, or a prepaid debit card (like Money Network). They are provided within a few weeks of approval, often biweekly. This is done after any applicable waiting periods.
Steps-by-Step Guide to Receive Your First SDI Payment
Step 1: Submit Your Claim: Complete the application through your state’s disability agency. In California, you can manage this via the myEDD login page.
Step 2: Select Payment Method: You can choose direct deposit or have a debit card mailed to you.
Step 3: Wait Period: There is a mandatory waiting period. For example, SDI has a 5-month waiting period. Some states have shorter, specific waiting periods.
Step 4: Receive Payment: You can expect your first payment two weeks after processing. Your claim must be processed and approved.
Step 5: Manage via Account: Use your state’s online portal to monitor payment status and update payment information.
In cases like California’s SDI, payments are generally received within two weeks of filing a completed claim. They are paid out every two weeks. If you are experiencing a long delay, it is due to the initial approval process, which can take weeks or even
Visit Benefit Payment Options (edd.ca.gov/en/about_edd/your-benefit-payment-options/) for more information on direct deposit, debit card, or mailed checks. We issue benefit payments to a Money Network prepaid debit card unless you select a different payment option. You can change your payment option through myEDD.
If you need help or have questions about your debit card, visit Money Network. You can also speak with a Money Network customer service representative 24 hours a day, 7 days a week:
How to Contact Money Network
Within the United States: 1-800-684-7051
Outside the United States: 1-531-262-5282
TTY: 1-800-684-7053
Payment information is updated daily. It is available through your myEDD account. You can also access it by calling the Disability Automated Self-Service Line at 1-800-480-3287.
