Contact EDD

EDD wants to make it fast and easy for you to get help when you need it. You can use many of their services online or by phone. Select one of the following options to contact EDD, and their friendly staff will be happy to help you.

Contact EDD

Unemployment Insurance

myEDD login page is the fastest way to apply for unemployment benefits and to get help resetting your password. If you don’t already have an email account, you’ll need to create a myEDD account. 

You can also ask questions about your claim by selecting Contact at the top of your UI Online homepage.

Unemployment Customer Service

Important: If we call you, your caller ID will show “St of CA EDD” or the UI Customer Service number 1-800-300-5616 or 833-978-2511.

Hours: 8 a.m. to 5 p.m. (Pacific time), Monday through Friday, except on state holidays.

Note: Monday morning before 10 a.m. is our busiest call time, so we recommend calling at a different time.

English and Spanish: 1-800-300-5616
Armenian: 1-855-528-1518
Cantonese: 1-800-547-3506
Korean: 1-844-660-0877
Mandarin: 1-866-303-0706
Tagalog: 1-866-395-1513
Vietnamese: 1-800-547-2058
All Other Languages: 1-800-300-5616. Interpreter services are available free of charge.

California Relay Service (711): Provide the UI number (1-800-300-5616) to the operator.
TTY: 1-800-815-9387

Unemployment Automated Self-Service Line

Get information on how to apply, reopen an existing claim, or view your last payment issued. You can also:

  • Certify for benefits using EDD Tele-Cert
  • Request copies of your 1099G tax information.
  • Find your local America’s Job Center of California

Hours: 24 hours per day, seven days per week

English: 1-866-333-4606
Spanish: 1-866-333-4606

Disability Insurance

Important: myEDD is the fastest way to apply for benefits and get information about your Disability Insurance (DI) claim. Using myEDD, you can ask confidential questions about your claim and receive a direct response. From your SDI Online home page:

  1. Select the Claim ID of your current claim.
  2. Select Request Claim Update in the Claim Information section.
  3. Choose a Request Type from the dropdown menu and select Next.
  4. Add your specific question to your claim.

To contact a DI representative, use the DI Automated Phone Information System:

  • English: 1-800-480-3287
  • Spanish: 1-866-658-8846
  • All other languages: 1-800-480-3287
    • Press 3 for free interpreter services
  • California Relay Service (711): Provide the DI number (1-800-480-3287) to the operator
  • TTY: 1-800-563-2441

Representatives are available 8 a.m. to 5 p.m. (Pacific time), Monday through Friday, except on state holidays.

Paid Family Leave

New! You can now view your PFL claim status, access payment history, and upload documents on SDI Online.

  1. Select the category Paid Family Leave.
  2. Select the sub-category Miscellaneous Inquiry.
  3. Select the topic Other (Questions).

To contact a Paid Family Leave (PFL) representative, use the PFL Automated Phone Information System:

  • English: 1-877-238-4373
  • Spanish: 1-877-379-3819
  • All other languages: 1-877-238-4373
    • Press 3 for free interpreter services
  • California Relay Service (711): Provide the PFL number (1-877-238-4373) to the operator
  • TTY: 1-800-445-1312

Representatives are available 8 a.m. to 5 p.m. (Pacific time), Monday through Friday, except on state holidays.

Benefit Overpayment Services

A benefit overpayment is when you collect unemployment, disability, or Paid Family Leave (PFL) benefits you are not eligible to receive. It is important to repay overpayments to avoid collection and legal action.

Note: You can repay your overpayment by check before receiving the Benefit Overpayment Collection Notice. Review your Notice of Overpayment for instructions.

Important: You cannot repay your overpayment online until you receive a Benefit Overpayment Collection Notice (DE 8344JUDR) with your Claimant ID and Letter ID. We will mail you the Benefit Overpayment Collection Notice 30 days after we mail the Notice of Overpayment or the Notice of Denial of Benefits and Overpayment, or when an appeal is denied.

Suppose you do not enroll in Benefit Overpayment Services. In that case, you can make a one-time payment online; however, please note that you will still need a Benefit Overpayment Collection Notice (DE 8344JUDR) with your Claimant ID and Letter ID.

Contact the Benefit Overpayment Collection Section at 1-800-676-5737 during normal business hours of 8 a.m. to 5 p.m. (Pacific time). We can help you with:

  • Questions about your overpayment.
  • Updating your address or phone number.
  • Technical issues, including trouble enrolling in myEDD and Benefit Overpayment Services.

Payroll Taxes

Visit the Office Locator to find a Tax office near you. To contact a Payroll Tax representative or to use the Automated Phone Information System:

  • Phone: 1-888-745-3886
  • California Relay Service (711): Provide the Payroll Tax Assistance number (1-888-745-3886) to the operator
  • TTY: 1-800-547-9565

Representatives are available 8 a.m. to 5 p.m. (Pacific time), Monday through Friday, except on state holidays.

Workforce Services

America’s Job Center of California

Visit Office Locator via https://edd.ca.gov/en/Office_Locator to contact an America’s Job Center of California near you. For general workforce services information:

  • Phone: 1-916-654-7799
  • California Relay Service (711): Provide the Workforce Services number (916-654-7799) to the operator

To find a job, list a job opening, and browse other online employment services, visit CalJOBSSM. For assistance, call CalJOBS at 1-800-758-0398.

Labor Market Information

For labor market information questions, comments, or suggestions:

  • Phone: 916-262-2162
  • Fax: 916-262-2352
  • California Relay Service (711): Provide the Labor Market Information number (916-262-2162) to the operator

By Mail

Important: Do not mail applications or claim-related materials to the addresses listed on this page. To avoid delays, mail all forms and requested documents to the address on your form. Visit File an Unemployment Claim or Disability Insurance for information about submitting claim information.

Use the following addresses to contact the EDD by mail.

Benefit Overpayment Collection Section
Employment Development Department
PO Box 826218
Sacramento, CA 94230-6218

Disability Insurance or Paid Family Leave
Employment Development Department
PO Box 826880 – DICO, MIC 29
Sacramento, CA 94280-0001

Fraud
Employment Development Department
PO Box 826880, MIC 43
Sacramento, CA 94280-0225

Language Access Complaints
Equal Employment Opportunity Office
PO BOX 826880, MIC 49
Sacramento, CA 94280-0001

Labor Market Information Division
Employment Development Department
PO Box 826880, MIC 57
Sacramento, CA 94280-0001

Legal Office
Employment Development Department
Legal Office
800 Capitol Mall, MIC 53
Sacramento, CA 95814

Tax Assistance: Employers – General Correspondence
Employment Development Department
Tax Support Division, MIC 93
PO Box 826880
Sacramento, CA 94280-0001

Unemployment Insurance
Employment Development Department
PO Box 826880 – UISD, MIC 40
Sacramento, CA 94280-0001

Important: Do not mail unemployment appeals, applications, or claim-related materials to this address. Follow the instructions on your forms and requests from us. Use the mailing addresses listed there.

Workforce Services Branch
Employment Development Department
Branch Support Unit
PO Box 826880, MIC 69
Sacramento, CA 94280-0001